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Location:
Auckland
Job Type:
Full Time
Ref:
870374
Posted:
9 days ago
Are you a bubbly and vibrant, Customer Service Specialist with administration and people management skills?

  • Highbrook location.
  • $55,000 - $60,000 PA dependent on experience.
  • Work for a well-known BBQ brand across NZ and Australia.

R McDonald Co has been the exclusive representative for Weber Stephen Products in Australia since 1978 and New Zealand since 2012. Our aim is to build Weber’s brand equity through the creation of ‘positive word of mouth’. 
We will achieve this by providing exceptional experiences to everyone who comes into contact with the Weber brand, whether they are suppliers, partners, retail customers or Weber owners.

Are you looking to step into a challenging and fun customer service/administration team leader role? Then this newly created role could be exactly what you’re looking for!

This role has come about due to company growth and will see you reporting to the NZ Sales manager. You will be leading by example in providing exceptional, unrivalled customer service that exceeds expectations and creates positivity about the brand. You will be hands on with Customers whilst providing leadership and mentoring the customer service/administration team. You will work closely with your Australian counterparts to develop initiatives to improve performance, implement training and manage the workflow of the team.

Successful candidates will possess excellent customer service skills, excellent administration skills, intermediate knowledge of Microsoft Office Suite proven ability to manage a small team with empathy and consistency, impeccable written and verbal communication skills, be dynamic and driven. Loving the company and their values is important so do you research!

You will ideally hold previous experience in a similar role, and you will need to be legally allowed to work in NZ permanently to be successful for this role.

If you think you have the skills and attitude required for this role please apply through Seek today or email me directly on morgan.whittle@gaulterrussell.co.nz

Looking forward to hearing from you!

Work at Gaulter Russell Numero

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